Who we are
Our website address is: http://zamzammobileindia
At Zamzam Mobile India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website: zamzammobileindia.com.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
Full name
Mobile/phone number
Email address
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting customer support
Device, browser, IP address, and website usage information
We collect only the information reasonably necessary to provide our products and services.Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and update your order status
- Process refunds, returns, and exchanges
- Contact you regarding your order
- Provide customer support
- Send important service notifications
- Prevent fraud and unauthorized transactions
- Improve our website, products, and services
- Comply with applicable legal and regulatory requirements
If you provide your phone number, we may use it to contact you regarding your orders, refunds, returns, exchanges, or other service-related matters.
Payment Information
SPayments made through our website may be processed by third-party payment service providers.
Zamzam Mobile India does not intentionally store your complete debit card, credit card, UPI PIN, or banking credentials on our website. Payment information is handled by the applicable payment gateway according to its own security and privacy policies.
. Sharing of Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers when required to operate our business, such as:
- Payment gateway providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Customer support or communication services
- Fraud prevention and security services
- Government authorities or law-enforcement agencies when legally required
These parties receive only the information necessary to provide their services or fulfil legal obligations.
Cookies
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may be used to:
- Keep items in your shopping cart
- Remember your login/session
- Process orders
- Understand website usage
- Improve website performance and functionality
- Provide security and prevent fraudulent activity
You can disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Order and Account Information
If you create an account or place an order with us, we may retain information such as your name, contact details, address, order history, and other information necessary to manage your account and orders.
We retain this information for as long as reasonably necessary for business, customer-service, accounting, legal, tax, and security purposes.
Refunds, Returns and Exchanges
If you request a return, refund, or exchange, we may use your order details and contact information to process your request.
We may contact you through your registered phone number, SMS, WhatsApp, email, or other available communication methods, where applicable, regarding the status of your request.
Communications
We may contact you using the contact information you provide for purposes such as:
- Order confirmation
- Shipping and delivery updates
- Refund and return updates
- Exchange-related updates
- Customer support
- Important website or service notifications
Marketing communications, where applicable, may be sent in accordance with applicable laws and your communication preferences.
Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, communication services, social-media features, or embedded content.
These third parties may collect or process information according to their own privacy policies.
We recommend reviewing the privacy policies of third-party services that you use through our website.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission over the Internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
Some information may need to be retained where required for legal, accounting, security, fraud-prevention, or other legitimate business purposes.
Children’s Privacy
Our website is not intended for children who are not legally permitted to use online shopping services.
We do not knowingly collect personal information from children without appropriate consent where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Zamzam Mobile India
Website: zamzammobileindia.com
Email: [zamzammobile.online@gmail.com]
Phone: [8264773380]
Address: [Near k.k medical, Nawanshahr,punjab]